Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

 
ACCEPTING ORDERS

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order, including your order number. This email is an acceptance of your order at which point a contract will come into existence between you and us.

You will own the item(s) once we have received payment in full and you become responsible for the item(s) from the time we deliver the product to your address.

If we are unable to accept your order, we will inform you of this by email and will not charge you for the product.

We reserve the right not to accept your order or to cancel your order.

We will endeavour to ensure that goods displayed on our website are available. However, we cannot guarantee that goods on the site are in stock. If your ordered items are out of stock, we will notify you as soon as we can.

All our product sizes and measurements are approximate. Although we have made every effort to be as accurate as possible all sizes and measurements on our website may vary slightly. Product packaging may vary from that shown in images on our website.

For more related information see Shipping Policy and the Returns, Refunds and Warranty Policy.

For details on cancellations/refunds/returns please Click Here.