Privacy policy

Privacy Policy

Effective Date: 29/05/2025

This Privacy Policy describes how Bully Beauty LTD ("we", "us", "our") collects, uses, and protects your personal data when you visit www.bullybeauty.co.uk, place an order, or interact with us in any way.

We are committed to protecting your privacy and ensuring your information is handled securely and transparently.

1. Who We Are

Bully Beauty LTD
📧 Email: bark@bullybeauty.co.uk
📍 Address: [Insert your registered company address]

We are the data controller responsible for your personal data when you interact with our website.

2. What Information We Collect

We may collect the following personal information:

  • Identity Data – Name, title

  • Contact Data – Billing address, shipping address, email address, phone number

  • Transaction Data – Details of products purchased and payment details (processed securely via third-party providers)

  • Technical Data – IP address, browser type, time zone, operating system

  • Usage Data – Information about how you use our website

  • Marketing Preferences – Your preferences for receiving marketing and communications

We do not store full payment details. These are handled by secure, third-party payment processors (e.g. Shopify Payments, PayPal).

3. How We Collect Your Information

We collect your data when you:

  • Place an order on our website

  • Sign up for emails or newsletters

  • Fill in a form or contact us

  • Browse our website (via cookies and analytics)

4. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Respond to customer service requests

  • Send marketing emails if you’ve opted in

  • Improve our website and user experience

  • Comply with legal obligations

5. Marketing

You will only receive marketing emails if you opt in (e.g. by subscribing on our website). You can unsubscribe at any time using the link at the bottom of our emails or by contacting us at bark@bullybeauty.co.uk.

6. Cookies

We use cookies and similar technologies to:

  • Make our website function properly

  • Analyse website performance and usage

  • Improve your shopping experience

  • Personalise content and ads (only where consent is given)

You can control cookies through your browser settings.

7. Data Security

We take reasonable steps to secure your personal data:

  • SSL encryption on our website

  • Access controls for internal data

  • Secure third-party services for payments and data processing

8. Data Retention

We only retain personal data for as long as necessary, including:

  • To fulfil orders

  • For legal, accounting, or reporting requirements (e.g. tax records – up to 6 years)

Marketing data is retained until you unsubscribe or request deletion.

9. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Object to certain uses of your data

  • File a complaint with the Information Commissioner’s Office (ICO)

10. Third-Party Services

We use trusted third parties to operate our business, such as:

  • Shopify (ecommerce platform)

  • Royal Mail (shipping provider)

  • Payment gateways (e.g. Stripe, PayPal)

  • Email marketing platforms (e.g. Klaviyo or Mailchimp)

These providers may process your data, but only as necessary to deliver our services, and under strict data protection agreements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page. We encourage you to review it regularly.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled:

📧 Email: bark@bullybeauty.co.uk